Privacy Policy

Your privacy matters to us

Last Updated

January 15, 2025

Introduction
Villa Zorka (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website or make a reservation.
Information We Collect
We collect information you provide directly, including your name, email address, phone number, booking dates, number of guests, and special requests. We may also collect technical information such as IP address, browser type, device information, and pages visited.
How We Use Your Information
We use your personal data to process reservations and payments, communicate about your booking, provide relevant updates and offers with consent, improve our services, and comply with legal obligations.
Sharing Your Information
We do not sell your personal data. We may share information with payment processors, email service providers, and legal authorities when required by law.
Cookies
Our website uses cookies to enhance your browsing experience, remember preferences, and understand site usage. You can control cookie settings in your browser preferences.
Your Rights
Under GDPR, you have the right to access your data, correct inaccuracies, request deletion, restrict processing, receive data portability, and object to processing. Contact us to exercise these rights.
Data Retention
We retain personal information only as long as necessary for the purposes collected and to comply with legal obligations. Reservation records are typically retained for 7 years for tax and legal compliance.
International Data Transfers
If you visit from outside Croatia, your information may be processed in Croatia or countries where our service providers operate. We apply appropriate safeguards to these transfers.
Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect their personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted here with a revised last-updated date.